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PaperHelp is an online writing service that can produce academic papers for various purposes. The site helps students who require assistance with their projects. The company says it has served more than 100,000 students, so we figured we’d prepare a PaperHelp review to see if this service is worthwhile or if there’s something off about this website.


Available Payment Systems

Amount of Experts


  • High-Quality Written Content
  • Diverse Array of Services
  • Responsive Customer Support
  • Lack of Fixed Pricing Structure

Is PaperHelp Reliable?

Our assessment of PaperHelp’s legitimacy is akin to many other reviews. We aimed to ascertain the company’s authenticity and found that it has been operational since 2008.

PaperHelp is headquartered in Duluth, although it is registered and billed from Bulgaria. The website has seen multiple updates over time, with the latest visible update dating back to 2019. While the absence of significant social media presence initially raised suspicions, it’s important to note that the site could have undergone more frequent updates, potentially incorporating new developments like ChatGPT, which emerged in 2022.

According to PaperHelp’s claims, the company has completed over 800,000 samples for more than 100,000 students since its inception. These numbers are reasonable for an established service. However, accurately determining the number of writers or repeat customers is challenging.

Positive reviews from users highlight PaperHelp’s efficacy and appeal. We’ll delve into these user perspectives further in this review.

Range of Services

PaperHelp caters to various academic needs, offering a comprehensive range of services for students requiring assistance. Our evaluation of Paper Help’s offerings revealed the capability to provide papers across a wide spectrum of subjects, including physical and social sciences, English, history, literature, and more.

Services offered by PaperHelp encompass:

  • Term papers
  • Thesis statements
  • Annotated bibliographies
  • Book reports
  • Lab reports
  • Personal statements or admission essays

The platform also extends editing and proofreading services for pre-written papers. In case of technical challenges, customer support is available to assist with calculations.

User Experience

Website Navigation

We initiated a test order for a paper on the concept of an ideal family to evaluate PaperHelp’s functionality. Navigating the website to place the order was straightforward, with the initial steps conveniently accessible at the top of the main page.

The website also provides clear pricing details and outlines the rigorous writer selection process.

Placing an Order

Initiating the order process with PaperHelp proved efficient and responsive. Our process to place an order for the “ideal family” paper went smoothly, without any delays or complications.

Steps involved in placing our order included:

  1. Clicking the “Order Now” button at the top-right corner of the screen.
  2. Selecting the desired paper type.

The platform offers options to specify the grade level, paper type, word count, and deadline for the project.

  1. Providing detailed instructions for the project.

Additional specifications, such as the number of sources, images, paper format, and the option for a plagiarism report, can be specified here. Clients can also upload files up to 20 MB in size to guide the writer.

  1. Entering payment details.

The platform accepts various payment methods, including card payments and bonus funds earned from previous orders. The breakdown of costs and fees is transparent throughout the process.

  1. Receiving an order confirmation and number.

Upon completion, the platform provides an order confirmation and a unique order number for easy tracking.

  1. Exploring post-order options.

Customers are informed about post-order actions, revision timelines, and potential bonuses for future orders.

Writer Selection

We investigated the authenticity of PaperHelp’s writers to ensure credibility. PaperHelp’s writers are knowledgeable in their respective subjects.

PaperHelp allows users to search for writers based on expertise and performance level. Clients can select topics and writing levels, and the platform assigns the project to available writers qualified to complete the task.

While initially, we couldn’t specify writers for the first order, subsequent orders allow users to request specific writers. This feature caters to clients who prefer particular writers based on prior positive experiences. Communication with the assigned writer is facilitated through the control panel, enabling direct messaging.

PaperHelp’s claims about its writers include:

  • Writers from the United States, UK, Canada, and Australia.
  • Approximately 90% of writers are native speakers.
  • All writers hold college degrees, with some possessing PhD qualifications.
  • Writers undergo comprehensive tests before joining PaperHelp, including language and writing assessments.
  • Experienced writers with higher ratings receive higher compensation, fostering quality-driven performance.

Quality of Work

Our “ideal family” paper was well-structured and coherent, with clear and concise writing. The paper exhibited minimal repetition, appropriately-placed in-text citations, and a well-organized reference list.

The writer demonstrated extensive research in the project, evident through credible sources and academic references. The quality of work showcased access to academic databases and resources, contributing to a well-informed paper.

Revision and Plagiarism Analysis

PaperHelp offers unlimited revisions post-initial completion, allowing clients to specify precise requirements for desired improvements.

The platform’s plagiarism analysis tool is complemented by Turnitin reviews, a comprehensive plagiarism assessment. This feature aids in detecting the use of AI tools such as ChatGPT. While Turnitin analysis incurs an additional cost, it enhances plagiarism scrutiny.

Deadline Management and Customer Support

PaperHelp’s writer responsiveness facilitated timely completion of our project, eliminating concerns regarding meeting established deadlines.

The customer support department operates 24/7 and offers multiple communication channels:

  • Instant chat feature
  • Toll-free American and British phone numbers
  • Email addresses for inquiries, suggestions, and complaints

Pricing and Discounts

Pricing for PaperHelp services is determined by factors including grade level, project length, deadline, writer category, and optional add-ons.

Undergraduate-level papers start at $15 per page, while graduate and professional projects may range from $25 per page and above.

Additional services such as citation page, plagiarism report, and preferred writer selection incur extra charges, contributing to a total cost ranging from $18 to $30 per page. Transparent cost breakdown enhances trustworthiness by avoiding hidden fees.

Discounts and Bonus

PaperHelp offers a one-time 5% discount plus 10% credit for first orders exceeding $30. Promo codes are accessible on the website, with bonus funds serving as incentives for returning clients.

Referral Program

PaperHelp’s referral program rewards customers with discounts on future orders for referring others to the service. A customer can enjoy benefits through this program by recommending PaperHelp to new users.

Money-Back Guarantee

PaperHelp’s money-back guarantee ensures client confidence. Within seven days of project completion, clients dissatisfied with the outcome can request a refund, emphasizing the platform’s commitment to customer satisfaction.

Online Feedback

Online reviews reflect customer satisfaction with PaperHelp’s services. A 4.7/5.0 rating on Sitejabber underscores positive experiences, highlighting punctuality, communication, and performance.

Trustpilot reviews are more varied, averaging a 2.9-star rating. While acknowledging writers’ adherence to instructions, some reviewers express concerns regarding timeliness and language comprehension.

Reddit users share mixed opinions, commending thorough writers but expressing reservations about writer suitability for specific grade levels.

While LinkedIn lacks substantial PaperHelp presence, the cumulative online feedback provides insights into user perspectives.

Pros and Cons


  • Efficient Control Panel and Communication with Writers
  • Convenient Option to Rehire Preferred Writers
  • Accurate Citations and Adherence to Academic Formats
  • Responsive Customer Support


  • Accumulation of Additional Costs for Services
  • Potential Concern Over Non-Native Speakers
  • Delayed Attainment of Premium Rewards

Final Verdict

Our evaluation of PaperHelp confirms its utility and user-friendly nature for managing academic projects. Positive experiences with PaperHelp’s writers and transparent processes affirm its reliability.

While the cost may escalate with optional add-ons, the bonus funds feature mitigates expenses and encourages repeat usage. PaperHelp proves advantageous for students seeking comprehensive writing support.

Is PaperHelp legit to use?
PaperHelp provides a legitimate service where students can hire writers to complete various projects.
Is PaperHelp legal?
PaperHelp is a legal company with a physical address and multiple contact methods. The service is not illegal, as it has the backing of various writers who can help clients with their projects.
Is PaperHelp a scam?
Paper Help requires its writers to go through extensive testing and analysis to ensure they are talented enough to write for the company. You will be assured you’re getting help from a legit service and won’t be subject to fraud.
Is PaperHelp safe to use?
Paper Help is safe for students, as it uses thorough encryption measures while keeping all papers anonymous.
Are you the owner of the paper you order from Paper Help?
The client who orders a paper from the service will be the official owner of the project when it is complete.
Has Paper Help been banned from any service?
PaperHelp is not cheating, as it provides a reliable approach to helping students understand their subject matter or to convey their ideas well. This point has ensured the service won’t be banned for use where you are.
How does PaperHelp work?
You can start an account and then order services. Your order can include instructions on paper length, deadline, resources, formatting, and anything else you want to add. You can also request revisions after your paper is finished, plus the platform lets you interact with your writer during the task at hand.

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